Owned by the people who do the work.
Baker is 100% employee-owned and still run on the rule W.P. Baker hung on the wall in 1915: always good work, even where you'll never see it. Here is what that means for your home, in writing.
- 111Years
- 100%Employee-owned
- 4.9★2,000+ reviews
- 25,000+Jobs in 10 yrs
Get a free estimate. Schedule in 2 minutes.
Storm chasers leave town. We never left.
After a big storm, out-of-town trucks fill Carolina neighborhoods, sell hard, and disappear. Keith Gregory, our president, on the other way: crews who live here, answer here, and plan to be here for the next storm too.
A different kind of roofing company.
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Owned by the people who do the work
Baker is 100% employee-owned. The project manager on your job and the people answering your texts are owners. When they do right by your home, they do right by their own company.
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We do it right where you can’t see
A roof is the one part of your home nobody ever inspects. You will never climb up there, so the work that matters most happens where you cannot check it. Your roof is only as solid as your contractor.
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We’ll tell you if you don’t need a roof
Most companies sell you a roof. If an honest repair is all you need, you get a repair. We are playing for the next thirty years, not for one big ticket.
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Straight about money
We name the expensive thing out loud, give you a real number, and leave. No sign-tonight discounts, no hard close. You will always know what we cost and why.
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Here for the house, not the claim
Plenty of crews chase the insurance event, max the ticket, and leave town. We will never offer to pay your deductible, and we will still be here when the warranty matters.
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A promise we didn’t make up
The sign is not a line we wrote in a conference room. It has hung on the wall since 1915, pulled straight from an old company ad. Everything we say, you can check.
We do it right where you'll never look.
A roof is the one part of your home nobody checks after the crew drives away. So here are three small choices we make on every job. Each costs us a little extra today, and each is the difference between a roof that lasts and a leak you find in five years.
- The pipe boot Most companiesThey nail it.BakerWe clip it.
A nail is one more hole in your roof. The clip costs us time and money on every job. It is the difference between a leak at the penetration in five years and none.
- The trouble spots Most companiesThey flash where they have to.BakerWe flash where roofs actually fail.
We over-flash the spots where roofs really leak. With us it is flashed and forgotten. The cheap way saves them money today and costs you down the road.
- The caulk Most companiesThey run one bead and move on.BakerWe double it up.
Sun kills caulk. We don’t trust a single line of sealant to hold for twenty years, so a bead is never the only thing standing between you and water.
“We shall do good work, at a profit if we can, at a loss if we must, but always good work.”
Six promises, in writing.
These are not values on a poster. They are what shows up on your job, every time, and you can hold us to each one.
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Named PM, start to finish
A real Baker rep on the project from quote to final walkthrough. About a quarter of our reviews name the PM who helped them.
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Walk the roof, open the attic, bring samples
Most roofers tape-measure and email. We do a full estimate on-site so you can compare apples to apples.
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Repair-first mentality
We believe in prolonging the life of your roof. If we can fix the issue and help you avoid a costly replacement, we will.
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Photo updates during install
You get pictures from the roof while we work, not just a final invoice.
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Magnetic Sweep, every time
Every job ends with a magnetic nail sweep across the driveway. Our goal is to leave your yard cleaner than we found it.
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We don't door-knock
No fear-mongering doorstep inspections. No "your roof needs replacing" cold calls. We show up when you ask us to.
Strong coverage, and a price you can hold us to.
Lifetime warranty available
Tier-based coverage backed by CertainTeed on qualifying shingle systems, available because Baker is a CertainTeed ShingleMaster Premier contractor. We walk through the tiers in plain English before you decide.
We'll review any competitive offer
We'll go line-by-line through any competitive offer to help you compare apples to apples.
Coverage varies by system and tier. Yours goes in writing before any work starts.
0% for 24 months. No deposit required.
Qualifying homeowners get 0% interest for 24 months with no deposit. Minimum monthly payments apply. We'll walk through the math in plain English at the estimate.
Subject to credit approval. Minimum monthly payments required. See financing terms for full details.
4.9★ on 2,000+ Google reviews.
Real homeowner reviews about real Baker installs across the Carolinas.
The verified Google reviews below come from real Baker customers across the Carolinas, on jobs ranging from full roof replacements to quick repairs and post-storm inspections. We've earned our 4.9★ average over 2,000-plus reviews the slow way: by showing up on time, quoting honestly, and cleaning up like we were never there.
- Laurie Tocash4 months ago
Baker replaced our slate roof and they were absolutely excellent. Steven Bartz was professional and a pleasure to work with the entire process. From start to finish everything was flawless, and the final result is a truly beautiful roof.
- David George3 months ago
Exceptional job on window, siding and gutter replacement. Everything was literally measured twice and arrived the proper size. No surprises once work started, and the job site was kept clean with daily end-of-day sweeps.
- Anthony Gallo7 months ago
We were told by someone else that we needed an entirely new roof. Will gave us the honest news that we only had a few shingles and pipe boots to replace. His honesty and quick scheduling saved us so much stress (and money).
- Richard Torrey2 months ago
Matt was the supervisor for our new tile roof. He identified and corrected a few problems before they became problems, and made sure the crew restored the site to pre-construction appearance. Highest recommendation.
- Steve Henry7 months ago
After getting nowhere with six other roofing companies (no-shows, ghosting), I tried Baker. Everyone was professional and always on time with great communication. Joey and his crew did excellent work and thoroughly cleaned up.
- Landon Bullock3 months ago
I had a great experience with Bart and Jacob. Their professionalism really stood out, and communication was clear and consistent the whole way through. It is obvious they take pride in their work. Highly recommend!
Don't take our word for it. Look us up.
Licensed and insured in North and South Carolina, BBB A+ accredited, CertainTeed ShingleMaster Premier. Every credential on this wall is real and checkable.
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BBB A+Accredited Business -
CertainTeed ShingleMaster PremierTop-tier roofing credential -
James Hardie Alliance EliteSiding contractor -
Pella Platinum CertifiedWindow contractor -
EPA Lead-SafeCertified renovator firm -
HAAG Certified InspectorResidential roof inspection
Questions homeowners ask.
Don't see your question? Call (919) 828-2975. You'll reach a real Baker rep.
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How much does a new roof cost in the Carolinas?
A typical asphalt-shingle replacement in NC or SC runs $12,000 to $40,000 depending on the size of the home, the pitch, and the shingle system. Metal roofing runs higher. We give you honest ranges before we step on your roof, and a written quote after we've walked it.
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What warranty comes with the roof?
Material warranties depend on the system. A Lifetime warranty is available on qualifying shingle systems through CertainTeed's SureStart PLUS coverage, available because Baker is a CertainTeed ShingleMaster Premier contractor. We'll walk through the tier-by-tier coverage before you decide.
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Do you offer financing?
Yes. 0% for 24 months, no deposit required. Minimum monthly payments apply. We'll lay out the math in plain English at the estimate.
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How fast can you get someone out for an estimate?
We usually schedule a free, no-pressure inspection within 24 to 48 hours. If it's a storm-damage situation, we can get a tarp on the same day.
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Are you licensed and insured in both states?
Yes. Fully licensed and insured in both North Carolina and South Carolina. We're also BBB A+ accredited and a CertainTeed ShingleMaster Premier contractor.
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What if another company quotes me less?
We'll review any competitive offer line-by-line so you can compare apples to apples.
Start with the honest answer.
A free estimate from the people who own the company. If you need a repair, we will say repair. If you need a roof, we will show you exactly why, in writing.