Real reviews from real Carolina homeowners.

L

Laurie Tocash

4 months ago

Baker replaced our slate roof and they were absolutely excellent. Steven Bartz was professional and a pleasure to work with the entire process. From start to finish everything was flawless, and the final result is a truly beautiful roof.

W

Winnie Boyd

recently

I had an excellent experience with Baker from start to finish. The team was professional, knowledgeable and communicated clearly throughout the entire process. They arrived on time and completed the work as promised.

V

Vicki Hedrick

recently

This company is so refreshingly courteous and works to make sure the job is done quickly and expertly. They make sure to be on time and their communication prior to the job was beyond my expectations. If you need repairs or a new roof trust this company.

S

Susie Larcamp

a week ago

Justus and Troy were really amazing. They identified an issue with our roof and fixed it right away. They were very professional, honest and pleasant to work with, and gave me photos of everything that was done.

D

David George

3 months ago

Exceptional job on window, siding and gutter replacement. Everything was literally measured twice and arrived the proper size. No surprises once work started, and the job site was kept clean with daily end-of-day sweeps.

C

Cindy Strable

2 weeks ago

We needed a new roof and skylights replaced. From the very beginning I knew we were in capable hands with Baker. The project took one day and the crew was very respectful of the property and cleaned up afterwards.

S

Susan Scheuerman

2 months ago

We just had our roof replaced by Baker Home Exteriors and it was all done in one day. Both Ian and Jonathan were very helpful and easy to communicate with. We are very pleased with the new roof and it really makes the house look great.

H

Hilary Witte

a month ago

It was time to replace my 18 year old roof and Baker made the process super easy! Justus and Troy were easy to communicate with and answered all my questions. The roofers did a fantastic job and honestly left my yard and deck cleaner than it was before!

A

Anthony Gallo

7 months ago

We were told by someone else that we needed an entirely new roof. Will gave us the honest news that we only had a few shingles and pipe boots to replace. His honesty and quick scheduling saved us so much stress (and money).

l

lisa groves

a month ago

I just had my roof replaced by Baker. Joe Claffee came out, inspected the roof, took photos of the problem areas and discussed what needed to be done. They completed the job from tear off to shingle install in a day.

K

Keith Hart

2 months ago

We sought several opinions and estimates searching for a company we were 100% sure would do quality work. We knew Baker was that company beyond a shadow of doubt once Ian Edwards showed up to evaluate the roof.

V

Victoria Marshall

2 months ago

I chose Baker and am happy with my new roof and soffit wrap. Justus was extremely professional and thorough with my roof inspection and color choice. Andrew, my project manager, was on-site every day.

R

Richard Torrey

2 months ago

Matt was the supervisor for our new tile roof. He identified and corrected a few problems before they became problems, and made sure the crew restored the site to pre-construction appearance. Highest recommendation.

M

Mark Simmons

2 weeks ago

I needed some repairs done on the fascia and soffit on my home and I called Baker because they had done such an excellent job a few years earlier replacing my roof. Joe Claffee was prompt and answered all my questions.

C

Casey Meeuwisse

3 weeks ago

Our initial contact was with Henry, who was very knowledgeable about what our roof needed and gave us choices of materials. Brayden and his crew arrived when they were scheduled and completed the job as per the contract.

E

Erin M

a month ago

We had an outstanding experience with Baker from start to finish. The entire process was smooth, professional and efficient, and the quality of the work exceeded our expectations. The team was respectful of our property.

S

Steve Henry

7 months ago

After getting nowhere with six other roofing companies (no-shows, ghosting), I tried Baker. Everyone was professional and always on time with great communication. Joey and his crew did excellent work and thoroughly cleaned up.

P

Paula Griffin

a month ago

We needed new roofs and gutters for our home and garage. Joe Claffee did a thorough estimate, then came back with roofing and gutter samples so we had the product in hand. Chris Hall was on the job site every day.

L

Lynette Hobgood

3 weeks ago

This is my second time working with Baker Roofing. Ian was great to work with and continually followed up answering all my questions. Very pleased with the roof and gutters. Another great job by Baker!

M

Mark McMath

4 months ago

We chose Baker because of the knowledge, professionalism and attention to detail of their sales person and project manager. Justus examined our existing roof inside and out to develop a very competitive quote.

L

Landon Bullock

3 months ago

I had a great experience with Bart and Jacob. Their professionalism really stood out, and communication was clear and consistent the whole way through. It is obvious they take pride in their work. Highly recommend!

N

Nicole Nugent

a month ago

Baker was excellent to work with and I would highly recommend them. Our on-site project manager, Jon Stewart, communicated frequently about arrival times and gave us status updates. The job site was spotless when done.

S

Steven Lauser

2 months ago

Henry provided good insights and advice during the initial inspection and estimate, and followed up once installation was completed. Brayden provided excellent professional service during installation and cleanup.

D

Dann Worrell

a month ago

Justus, Troy, and crew did an excellent job with my roof repair! They were both proactive and professional. I rarely write reviews but found this experience to be extraordinary!

R

Richard Songey

6 months ago

The personnel representing Baker were exceptional. Will made our assessment very clear, Joey was knowledgeable and friendly as project manager, and the crew was very thoughtful with set up and clean up. Very impressed and pleased with the work.

G

Gary Fritz

a month ago

Joe Claffee, Jonathan Stewart, and the roofing team at Baker Home Exteriors did an excellent job on our roof. They followed up on the details and inspected the completed project.

M

Michael Griffith

a month ago

Ian Edwards was extremely responsive for giving me a quote on a new roof and until I was ready helped to arrange a small repair that David Mathison and his team completed while I was out of town. Would highly recommend.

R

R Marchant

2 months ago

They were professional, from providing an accurate assessment and quote to the install crew and follow up. I had one small issue and they immediately addressed it at no extra charge. They did a great job and were very fast!

A

Adam Schwartz

3 months ago

Baker repaired a lot of damage on the exterior of our home and installed glass doors, French and sliding. The work was excellent, the price was reasonable, and the crew (Jacob and Tavo) were just fantastic. Highly recommend!

B

Bert Wilson

2 months ago

Working with Baker has been a great experience. It is really nice to have a profile with the history of my house and roof in their systems. Joe has connected with me within an hour every time I have reached out.

T

Travis BRENT

2 months ago

Ian Edwards and the Baker crew provided fast, quality service at a reasonable price. They showed up 24 hours earlier than they originally thought they could, and communicated with me the whole way.

D

Debbie Hornacek

2 months ago

From scheduling a free inspection to the finished product, the communication was superb. Justus found what two other roofing companies and the insurance adjuster could not find, and that area of the roof was fixed in days.

G

George Johanson

6 months ago

I dealt with a recurring roofing problem for years. Baker came out, made a fair and timely quote, and the repair was even better. They fixed what others only patched, problem solved and gone. Joey and Israel were great to work with.

L

Linda Costigliola

3 weeks ago

They did a great job replacing our bathroom vents. Joe Clafee and Jon Stewart were very professional from start to finish. Their team was friendly and efficient, and Joe even followed up with us to make sure we were satisfied.

j

jack caloras

3 weeks ago

Baker team from sales to project manager all the way to the finance department were professional and a pleasure to deal with! The vision we had for our home before work began is now a reality and we are very pleased with the results!

J

Joseph Eshelman

2 months ago

Professional people from start to finish. Great communication and the quality of work was excellent! Would highly recommend this company to do your roof.

T

Tony Lynch

recently

Had siding, windows, doors and gutters replaced on home and shed (Hardie board, MI windows and Raindrop gutter guards). Workmanship was great and the work was completed in a short timeframe, even for such a large project.

T

Tim

2 months ago

We called Baker out when we began having roof leaks. Joe Claffee did a thorough inspection with photographs of areas on the roof we could not see. Jon Stewart, our project manager, finished the job in a single day.

J

Jeremy Young

recently

I could not be happier with the work Baker did. From start to finish the entire process was professional, efficient and stress-free. My new roof looks fantastic. A special thank you to Gerald, the project manager, who kept me informed.

T

T V

2 months ago

We chose Baker based on our neighbor's recommendation and could not have had a more professional and thorough company to work with. From estimate to completion all work was done on time and to our utmost satisfaction.

K

Kate F

recently

We are so happy with our roof replacement by Baker. They were courteous, honest and prompt. When they finished the job, their clean up was beyond expectations. My property was spotless, without a single rogue nail.

B

Bouke Meyer

2 months ago

Tony Garwood conducted a thorough and detailed free roof assessment, including the gutters that were pulling away from the house. I decided to replace both the roof and the gutters, and the entire project was completed within a week.

A

Amy H

a month ago

My elderly parents needed the siding on their entire house replaced. Ian Edwards went out of his way to explain each detail, stopping by many times with samples and helping with the color choice. The exterior looks wonderful now.

J

Jean Anglin

7 months ago

I recently had my roof replaced by Baker. Justus made sure I had all the information I needed to make a decision. My project manager, Kyle, was absolutely wonderful and always showed up to check the work as it was being done.

L

Lynn Jones

recently

Baker exceeded our expectations. They completed a variety of repairs, including siding, trim and shingle replacement, and installed a new gutter system with guards. The entire process was smooth, professional and stress-free.

J

John Markham

3 weeks ago

We used Baker several years ago to replace our roof and they did a wonderful job. When it came time to replace gutters, downspouts, fascia and soffit, we did not even get a second quote. They left the area in excellent condition.

A

Ann Weinstein

2 months ago

We have an 118 year old house in an historic district that was damaged by a severe hail storm. Ian Edwards did a very thorough inspection and helped us understand the various roofing tiles and the flashing that was largely missing.

W

Wendy Wilson

5 months ago

The team at Baker was great to work with. Kyle was onsite with the crew and kept me well informed throughout the process of my roof replacement. The workmanship was exceptional and the roof is gorgeous!

S

Susan Weaver

3 weeks ago

This company is very honest. Someone from another company came to the door and said our 5-year-old roof had a lot of obvious problems. Baker sent Kelly Norris, who checked our roof and found everything was good with no work needed.

D

Dani Parker

2 months ago

We had an excellent experience with Baker. They repaired our home roof with the most professionalism. Our representative Joe was the best from beginning to end, and our site director Jon was on site during the project.

R

Robert and Nancy McLean

3 months ago

I called on Ian Edwards to inspect the roof because I had been impressed previously with his knowledge and honesty. Ian took his time to do a thorough inspection, shared the results and his recommendations, and sent me pictures.

G

George Summerford

7 months ago

My shingle roof and deck coating were replaced. Their choice of materials, construction practices, thoroughness and quality of the installation was excellent. Everything was well organized with attention to housekeeping.

d

dawn lewis

3 weeks ago

I had the shingles replaced, some rotten wood around the house repaired and gutters put on. I couldn't be happier with the finished product! They left my yard spotless every one of the 3 days they were there. No corners were cut!

W

Wick Van Wagenen

a month ago

Baker provided glass door replacement including two large side windows. The project was complicated due to cedar shingles that had to be trimmed and a walkable membrane roof that had to be flashed properly. There were no cost surprises.

S

Susan Hyde

2 months ago

Everyone at Baker was professional, kind and honest. Henry and his team showed up on time for the estimate and for the actual repair. They were organized, efficient and cleaned up thoroughly after they were finished.

T

Travis Grant

8 months ago

I contacted Troy after I noticed stains on my ceiling that led me to believe I had a roof leak. They had a technician at my house the very next day, then laid out several options so I could choose the level of repair I wanted.

E

Erica Folk

recently

Baker was transparent at all times, addressed my many questions, worked efficiently and handled any post installation issues immediately. Our home looks brand new and we get so many compliments, both on the siding and the new railings.

C

Chris Braswell

4 months ago

We were very satisfied with the installation of new siding and gutters by Joe Claffee and his team. Chris, our project manager, kept us informed of the timeline and progress and saw to every minor detail. Our old home is now a stand-out in the neighborhood.

C

Clair Frost

5 months ago

Look no further for a great siding company. Gerald and Ian helped me every step of the way. They resolved any questions or concerns I had quickly and fairly. Thanks so much!

T

Timothy McKevlin

a year ago

My experience with Baker in having my windows and front door replaced could not have gone any better. Justus Coury explained all my options, measured and gave me a price that same day. The project lead, Luke Summers, was on site every day.

L

Lauren Walker

a month ago

Baker did a full house siding and window replacement for us. The whole crew, Jacob and Marcos, was great. Very efficient and clean, very professional, and the finished product looks amazing. Would highly recommend.

S

Sara Eastwell

over a year ago

I had a small repair that needed doing and Joe came out and fixed it faster than it even took to explain the fix to me. Very personable and professional, and I will definitely use Baker for any other siding and roofing jobs I need.

H

Heather H

8 months ago

They started the day they said they would and finished within the timeline they stated. They replaced the home's siding, installed replacement windows and installed new gutters. We are very happy with the completed projects.

S

Steven Spain

a year ago

Graham was my local contact and did an excellent job determining what I needed to improve the water flow away from the house. He recommended an 8 inch round gutter that was much better than my current gutter system.

M

Mike Deal

3 months ago

Baker did an excellent job replacing some fascia and soffits as well as replacing water damaged siding with Hardie plank siding. Their workers were very efficient and left the area perfectly clean of all debris.

V

Vicki Nichelson

10 months ago

After a significant hail storm, I had my roof, window cladding and gutters replaced. Joe, Chris and Tom all communicated with me frequently. I have already recommended them to two friends.

L

Lisa Spalding

a year ago

We just had our house wrapped with new vinyl siding and shutters. Everyone on the team was unbelievably kind, responsive and hard working, and the work product is beautiful. Thank you Ian Edwards, Bill Raper, Gerald Wolfe, Rob Holt and Shannon Clifton!

R

Robert Clayton

a year ago

I called Andrew about a possible gutter issue. Not knowing if I would need their services or not, he still came to my house, diagnosed the problem and called me with a full explanation and pictures.

S

Scott Wiseman

8 months ago

Thank you to Stephen Lynn and his crew for the work they put into redoing our siding, fascia, soffits and porch ceilings. His crew, led by Amadeo, provided a high caliber of workmanship and skill. We are very happy with our home.

T

Terry Goodman

2 months ago

I was impressed with the knowledge and workmanship that Joe, Chris and Jesus displayed while estimating and explaining the options for my gutters, addressing my concerns on site, and cleaning up afterwards. Truly a top notch team.

P

Porter Bell

a year ago

We could not be happier with our new siding. We submitted an online inquiry and were connected with Ian Edwards as our project consultant. He listened to our thoughts and helped guide us through the initial decisions.

K

Katie Martin

a year ago

Baker did a great job on our roof. They were extremely timely, clean and easy to communicate with. We loved being able to get gutters installed at the same time. We would definitely refer them to friends!

J

Jonathan Summers

a year ago

The candor Baker expressed during my entire fiber cement siding replacement exceeded my expectations and speaks volumes of their team. Brandon Meeks and his head team member Chile did not leave the day of the project until I was satisfied.

A

Amanda King

4 months ago

So pleased with our new roof and gutters that Joe, Jon and their team worked so hard on. It looks like a new house! Their team went above and beyond to make sure everything was perfect and everything was cleaned up.

M

Mark S.

a year ago

A 50 mph windstorm ripped off several of our vinyl siding panels. Even though this was a small job for Baker, the team treated it with care and attention to detail, including finding the exact color match for the replacement panel.

J

Judy Jetton

3 weeks ago

We have had fantastic experiences with the entire Baker team with the install of our new Pella windows. We were kept informed all along the way and everything was done top notch and on time. We love them!

D

Dale Everhart

4 months ago

They did a great job removing the old gutters and installing the new ones. They were very thorough with the clean up. I definitely am pleased with the results.

K

Kate Taylor

10 months ago

Baker replaced the trim on our dormer windows that had been damaged and starting to rot. They also replaced the chimney cap and trim due to leaking. The team was very professional, worked efficiently and cleaned everything up.

J

Jarin Frederick

3 months ago

I worked with Jacob Benito, Chad and Ruth at Baker for installation of new windows and doors in my 1950s home. I was blown away by the team's professionalism, attention to detail and transparency. They transformed our home.

e

edgar paras

a year ago

I had the pleasure of working with Joe Claffee on our roof and gutter needs. He was professional and provided different options for me to choose from. I decided on new gutters and am extremely pleased with the results.

I

Irene Stangas

8 months ago

I needed gutter repair and Ian Edwards along with Shannon Clifton were so quick to schedule my estimate and repair. They are very professional, efficient and provided excellent workmanship. Would definitely recommend Baker Home Exteriors!

D

Debra Dillo

8 months ago

Jacob, Octavio and Ruth were very professional. From the first step to the end they were very consistent with schedule, communication and installation. I could not be happier with my new windows. I would highly recommend Baker.

E

Eric Howell

8 months ago

Bill and Ian were outstanding during our gutter replacement and installation process. They explored all our options and I would recommend them with my highest regards.

C

Chuck Griffin

10 months ago

Our window replacement was fantastic and they look great. Project manager Jacob was on site every day and kept us updated on all timelines. The crew kept everything clean as they worked, sweeping, wiping and vacuuming as they went.

R

Ralf Horstkemper

8 months ago

We had gutter replacement done by Baker on our home along with new gutter installations on the ADU and carport. We were very pleased with the assessment, planning, execution and results. Ian Edwards and Bill Raper were a pleasure.

M

Mike Strauss

over a year ago

Baker replaced all of our windows with Marvin Elevate windows, replaced our siding with Hardie Plank, replaced our garage and front entry doors, and replaced all our gutters. The end result is both beautiful and functional.

C

Charles Edwards

10 months ago

I was told by another contractor that my leaf guard might need fixing. I contacted Baker and Henry Bradford arrived on time, examined the leaf guard and concluded it was in good condition. I appreciated the candid assessment.

I

Izzy McLean

9 months ago

Baker did a fabulous job quickly replacing my door, which was custom. Jacob provided best in class service and even designed a solution on the spot to manage an unlevel door frame on my home.

E

Emily Camden

7 months ago

They did excellent work. We needed to replace a glass door and it blends perfectly, like it never even happened. Jacob also replaced a tricky window in our bathroom. It looks and works amazing. Great guy to work with!

J

Jessaca Giglio

10 months ago

Jacob and his crew did an amazing job replacing my back door and gutters. The job was done professionally and ahead of schedule. Jacob was communicative, knowledgeable and made sure the work was done to our satisfaction. I highly recommend this team!

K

Kit Sawyer

a year ago

Austin and crew did a fantastic job on repair of the exterior siding and doors of my house. Not only was their workmanship excellent, but so was their attitude, communication and effort to accomplish my complete job satisfaction. Never a complaint with Baker!

H

H Berry

3 months ago

Jacob, Chad, Ruth and their team were very helpful and informative throughout the whole process. I appreciate their attention to detail and patience with replacing gutters on a challenging old home.

K

Kyle Emery

10 months ago

Baker did an excellent job. They were timely, the job took two and a half days from start to finish, the gutters and fascia look great, and they left the yard as clean as it was when they arrived. I highly recommend.

F

Frank Myers

a year ago

We hired Baker to replace our roof, damaged fascia and gutters as well as our chimney cap. The work was done well, on time and for the estimates provided. I am happy with the end result and with the responsiveness of the people who worked on our house.