8 Things to Check Before Hiring a Roofer After A Storm

Your roof is one of the most important investments in your home, and choosing the right contractor can mean the difference between lasting protection and costly headaches.

Unfortunately, storm season also brings an increase in out-of-state “storm chasers” and high-pressure sales tactics that put homeowners at risk. That’s why we built our storm center to help families protect themselves from bad actors during difficult times.

To help you hire wisely, we’ve also created this guide with eight critical things to look for in a roofing contractor. You’ll also find aRoofing Contractor Checklist you can use during your search and a way to contact us for a second opinion on any estimate you get.

1. Verify Licensing & Insurance

Always ask for proof of licensing and insurance before signing any contract. In North Carolina, a General Contractor license is required for roofing projects valued at $40,000 or more. In South Carolina, roofers must be licensed or registered with the state’s Labor, Licensing, and Regulation board.

At minimum, request:

• State license number
• General liability insurance certificate
• Workers’ compensation coverage

Why it matters: Without proper licensing and insurance, you could be left financially responsible for accidents or uncompleted work. We are licensed to serve North Carolina out of our Raleigh, Greensboro, and Asheville locations, and we also have a South Carolina license and do work in and around Greenville and Charleston.

2. Look for Local, Established Roots

Storm chasers often set up shop in town right after severe weather, then disappear once the rush is over. Choose a contractor with a permanent local address, a history of working in your community, and a reputation built over years—not days.

Why it matters: If issues arise down the road, you’ll want a contractor who’s still around to answer your call. We live in the areas we work, so we’re going to be here to answer for the quality we deliver.

3. Check Reviews & References

Research online reviews, ask for references from past customers, and don’t hesitate to call those references directly. Look for consistency—positive feedback about communication, timeliness, and quality work.

Why it matters: First-hand experiences from other homeowners are one of the most reliable ways to gauge a roofer’s credibility. You can read our Google reviews to learn more about the service we deliver.

4. Insist on Written Estimates

Never rely on a handshake or verbal promise. Request a detailed written estimate that outlines scope of work, materials, timelines, and payment terms. Get at least two or three estimates to compare.

Why it matters: A written estimate protects you from hidden costs and makes sure everyone agrees on what’s included.

5. Review Warranties & Guarantees

Roofing work should come with both a manufacturer’s warranty (on materials) and a workmanship warranty (on labor). Ask for these in writing and understand what’s covered—and for how long.

Why it matters: Warranties offer peace of mind that your investment is protected. You also need to understand what your warranty requires of you to keep it active.

6. Understand Payment Terms

Be wary of contractors who demand full payment up front. A reasonable deposit is common, but most of the payment should be tied to progress or completion of work.

Why it matters: Clear, fair payment terms protect your money and keep the contractor accountable.

7. Watch for Red Flags

Certain warning signs should send you looking elsewhere:

• Cash-only deals
• Refusal to provide license/insurance
• High-pressure “sign now” tactics
• Offers to “handle your insurance claim” on your behalf (not permitted in South Carolina)

Why it matters: These are common hallmarks of scams that can cost homeowners thousands. Any time someone knocks on your door and offers to pay your deductible, alarm bells should sound.

8. Ask About Cleanup & Follow-Up

Roof replacements create debris, nails, and shingles that must be carefully cleaned up. Ask how the contractor handles cleanup and whether they perform a final walkthrough to ensure your satisfaction.

Why it matters: A professional job isn’t complete until your property is restored and safe.

Baker Home Exteriors’s Roofing Contractor Checklist

We’ve created a free, one-page checklist you can print and bring to every contractor meeting. It includes:

• Key questions to ask about licensing, insurance, and experience
• A place to compare estimates from multiple companies
• A section to record warranty details and payment terms
• Red flag reminders to help you avoid scams

Download the Roofing Contractor Checklist (PDF)

Use These Consumer Protection Resources

For extra peace of mind, you can verify information with these official resources:

• North Carolina Licensing: NC Licensing Board for General Contractors
• South Carolina Licensing: SC Labor, Licensing & Regulation
• FTC Consumer Protection: Federal Trade Commission – Home Repair Scams
• NC Department of Justice – Consumer Protection Division: NC DOJ Consumer Protection
• SC Department of Consumer Affairs: SC Consumer Affairs

Protect Your Home & Your Wallet

Hiring a roofing contractor doesn’t have to be overwhelming. With the right questions, proper verification, and a simple checklist in hand, you can protect your home, your finances, and your peace of mind.

At Baker Home Exteriors, we’ve been serving Carolina families for more than a century with honesty, craftsmanship, and care. Whether you need storm damage repairs, a second opinion, or a full roof replacement, we’re here to be the partner you can trust. To continue your research, visit our Storm Center to learn more about the services we offer and what other resources we have to help you protect your family.